Transform Your Practice's Phone Proficiency with the Introduction of AI Mystery Shop Scorecard
June 27, 2024

Call Box is thrilled to announce the launch of our latest feature: AI Mystery Shop Scorecard. Designed to revolutionize how practices assess and improve their phone performance, this feature offers unparallel insights into every unique appointment opportunity phone call.

How Does it Work?

All unique appointment opportunity phone calls are scored by specifically trained large language models for accurate reporting on multiple criteria. These criteria are best on our best practices for patient experience and best appointment booking rates. Our method leads to comprehensive reporting you can confidently make decisions based on. You'll have easy access to on-demand reporting, detailing the scores and insights. Reports are available by individual call, practice location, group, or region. See how your locations are performing across your entire organization, easily download the data to a CSV file or PDF at the end of the month, and gain actionable trending data based on the date range you pull.

Don't settle for limited insights. With Call Box's AI Mystery Shop Scorecard, you can elevate your practice's phone performance to new heights. Gain a competitive edge, deliver exceptional patient engagement, and drive higher patient satisfaction.

Ready to transform your practice's phone proficiency?

Schedule time to answer any questions and discuss next steps with your Call Box consultant HERE.