Intelligent tools for superior phone performance
Call Box is a comprehensive solution that cultivates accountability and reduces inefficiencies in phone handling processes.
The quickest, most effective way to improve your business is to leverage the phone.
Human & Artificial Intelligence Call Review
Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology.
Actionable Feedback
Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends.
Simplified Workflow
Partner integrations provide one-click access to customer records from your contact management or appointment scheduling system.
Actionable Alerts
Call Box sends text or email alerts when customers do not connect with your team, convert, or have an optimal caller experience.
Communication Dashboard
Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business.
Intelligent Routing
Call Box connects callers to the right place as quickly as possible based on previous interactions or predicted agent success.
Ready to learn more?
Discover how Call Box helps more than 46,000 businesses optimize their phone processes.