Many veterinary practices have recently experienced a dramatic increase in the number of calls coming into their offices due to new restrictions placed on conducting pet care and treatment. Offices now require a no-contact solution to quickly and effectively coordinate the drop-off and pick-up of pets. Most practices are relying on phone calls to coordinate this distanced care, which results in congested phone lines and a frustrating experience for both staff and pet owners.
To provide veterinary practices a more effective tool to coordinate appointments and arrivals, Call Box is now offering SMS and MMS text messaging to communicate with pet owners.
In doing so, staff is able to seamlessly coordinate drop-offs and pick-ups and efficiently provide necessary care from a distance. The texting platform can be accessed from cell phones, tablets, computers, or any other connected device.
Veterinary practices leverage texting for a variety of uses including: