InterDent Leverages Call Box to Cultivate Tangible Results
How did one of the nation's largest DSOs utilize Call Box to bring about measurable improvement in its call center?
While technology on its own can drive results, it has a much greater impact when properly leveraged. InterDent's Call Center Manager, Sandy Vasquez, is a testament to this statement in her utilization of Call Box's innovative solutions.
In this detailed case study of InterDent's application of Call Box in its call center, you'll discover:
How InterDent is applying technology to achieve greater results with fewer resources.
Practical examples of how Vasquez leverages Call Box in her daily workflow.
Specific illustrations of how InterDent is instilling a culture of continuous feedback in its call center.
Measurable results of Vasquez's efforts to integrate Call Box into InterDent's call center environment.