Optimizing Your Phone Processes to Support Organizational Growth

Self-Study Webinar

Hours Awarded: 0.5 Credits

Description: Learn the strategic role the phone plays in your organization's growth. Discover the specific events that may warrant making adjustments to your processes and what changes should be considered.

Educational Objectives:

Discover the role the phone plays in organizational growth

Learn when to consider making adjustments to phone processes due to growth

Discover strategic methods for optimizing patient phone experience

Determine how each method can be implemented at your own practice

Costs: Free Prerequisites: None Avaliable: April 16, 2020 - April 16, 2022 Teaching Method: Self-study Educational Method: Self-study AGD Subject Code: 550 Program Provider: Call Box Entity Providing Commercial Support: Call Box

Corey Johnson

Enterprise Account Executive

Corey Johnson is an Enterprise Account Executive at Call Box. For the past 7 years, Johnson has worked with thousands of organizations of from all industries to improve call outcomes and optimize business operations.

CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236

This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.