Outbound Calling Strategies

Self-Study Webinar

Hours Awarded: 0.5 Credits

Description: Learn how to pursue your patients with a healthy outbound calling process. Identify strategies for making the right outbound calls at the right time with the right message.

Educational Objectives:

The importance of a healthy outbound calling strategy

The four types of outbound calls every practice should be making

How to identify and follow up with missed opportunities

Strategies for making recare calls

How to follow up with no-shows and cancelled appointments

Best practices for making reminder calls

Essential tips for making outbound calls

How to track outbound calling efforts

Costs: Free Prerequisites: None Avaliable: Nov. 18, 2019 - Nov. 18, 2021 Teaching Method: Self-study Educational Method: Self-study AGD Subject Code: 550 Program Provider: Call Box Entity Providing Commercial Support: Call Box

Corey Johnson

Enterprise Account Executive

Corey Johnson is an Enterprise Account Executive at Call Box. For the past 7 years, Johnson has worked with thousands of organizations of from all industries to improve call outcomes and optimize business operations.

CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236

This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.