Checklist for Executing the Perfect Scheduling Conversation on the Phone

Self-Study Webinar

Hours Awarded: 0.5 Credits

Description: Walk through a detailed checklist that guides staff through handling a perfect scheduling conversation on the phone. Discover the specific steps that lead to a booked patient appointment.

Educational Objectives:

Review a comprehensive checklist for handling the perfect schedule call

Dive into each point on the checklist in greater detail

Uncover examples of what the checklist might look like in real conversations

Learn the importance of practicing the checklist and conducting role-plays

Costs: Free Prerequisites: None Avaliable: May 7, 2020 - May 7, 2022 Teaching Method: Self-study Educational Method: Self-study AGD Subject Code: 550 Program Provider: Call Box Entity Providing Commercial Support: Call Box

Corey Johnson

Enterprise Account Executive

Corey Johnson is an Enterprise Account Executive at Call Box. For the past 7 years, Johnson has worked with thousands of organizations of from all industries to improve call outcomes and optimize business operations.

CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236

This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.