5 Hacks to Build an Effective Phone Script for Your Practice

Self-Study Webinar

Hours Awarded: 1 Credit

Description: Discover five proven hacks for developing an effective phone script that is customizable to your practice. Learn recommendations to prepare your team to expertly handle scheduling calls, as well as specific techniques to drive increased appointment conversions over the phone.

Educational Objectives:

Learn the importance of preparation when it comes to phone handling

Discover how to combat a lackluster scripted call

Learn five proven hacks for developing an effective phone script

Review specific training recommendations for implementing a phone script

Costs: Free Prerequisites: None Avaliable: April 16, 2020 - April 16, 2022 Teaching Method: Self-study Educational Method: Self-study AGD Subject Code: 550 Program Provider: Call Box Entity Providing Commercial Support: Call Box

Matthew Cooke

VP of Consulting Strategy

Matthew Cooke is the Vice President of Consulting Strategy at Call Box. For the past 5 years, Cooke has worked with thousands of dental organizations to improve their strategic operations, optimize their caller experience, capitalize on marketing efforts, and streamline operational workflows.

Corey Johnson

Enterprise Account Executive

Corey Johnson is an Enterprise Account Executive at Call Box. For the past 7 years, Johnson has worked with thousands of organizations of from all industries to improve call outcomes and optimize business operations.

CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236

This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.