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Self-Study Webinar
5 Ways to Customize Your Call Routing to Improve Patient Communication
5 Ways to Customize Your Call Routing to Improve Patient Communication

Hours Awarded: 0.5 Credits

Description: Learn the strategic role the phone plays in your organization's growth. Discover the specific events that may warrant making adjustments to your processes and what changes should be considered.

Educational Objectives:

Discover what call routing is and why it's important to optimize it
Learn five ways to customize your practice's call routing
Understand the importance of having the right tools

Corey Johnson is an Enterprise Account Executive at Call Box. For the past 7 years, Johnson has worked with thousands of organizations of from all industries to improve call outcomes and optimize business operations.

CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236

This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.