Call Tracking 101

Self-Study Webinar

Call Tracking 101: The Critical Insight Your Practice is Missing

Hours Awarded: 0.5 Credits

Description: Discover how call tracking can solve the critical lack of insight into patient calls many practices struggle with, and how call tracking offers dental practices transparent call results to operate more effectively. Learn what call tracking is, how it works, and why top practices are leveraging it.

Educational Objectives:

What call tracking is and how it works in the context of dentistry.

What call tracking specifically measures and uncovers.

Why dental practices use call tracking and the potential benefits.

Answers to FAQs dental professionals have about call tracking

How dental practices leverage call tracking and example reports.

Costs: Free Prerequisites: None Avaliable: June 15, 2020 - June 15, 2021 Teaching Method: Self-study Educational Method: Self-study AGD Subject Code: 550 Program Provider: Call Box Entity Providing Commercial Support: Call Box

Matthew Cooke

VP of Consulting Strategy

Prior to his last 5 years with Call Box, Matthew worked at Epic Systems and has consulted with healthcare organizations of all sizes across the United States. Specializing in communications, change management, and enterprise growth, he is passionate about fusing technology and people to improve patient outcomes and experiences.

CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236

This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.