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Self-Study Webinar
Call Box Fundamental Training
Call Box Fundamental Training

Hours Awarded: 0.5 Credits

Description: Walk through a basic training of Call Box. Learn how to navigate the platform, what each report means, what analytics and trends to track, and how features should be best utilized.

Educational Objectives:

The key metrics measured in Call Box
The basics of navigating the Call Box dashboard
The essential Call Box reports
How to configure your Call Box account
How to access additional resources and receive further assistance

Matthew Cooke is the Vice President of Consulting Strategy at Call Box. For the past 5 years, Cooke has worked with thousands of dental organizations to improve their strategic operations, optimize their caller experience, capitalize on marketing efforts, and streamline operational workflows.

CE Zoom LLC, is designated as an Approved PACE Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 1/1/18 to 12/31/21. Provider ID # 373236

This activity has been planned and implemented in accordance with the standards of the Academy of General Dentistry Program Approval for Continuing Education (PACE) through the joint program provider approval of Zoom Education, LLC and Call Box. Zoom Education, LLC is approved for awarding FAGD/MAGD credit.