Call Box is a comprehensive call tracking and cloud phone system solution that allows medical practices to gain transparent insight into every phone call, eliminate inefficiencies in call handling, and increase appointment conversions.
Human & Artificial Intelligence Call Review
Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology that listens to and reports on every incoming and outgoing patient call.
Transparent Staff Activity
Call Box presents phone performance, both on an individual location and enterprise-level view, to understand who is struggling and requires your attention.
Call Box identifies which marketing sources are driving true appointment opportunities and whether staff is converting those calls into booked appointments.
Cloud Phone System
Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Call Box has partnered with GoTo Connect to provide a reliable and flexible cloud phone system.
The 9 Need-to-Knows in Proper Phone Handling
5 Phone Trends Dictating New and Existing Patient Appointment Outcomes
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Discover how Call Box helps healthcare providers optimize their phone processes and improve call outcomes.