The events of COVID-19 have dramatically changed the way veterinary practices conduct pet care and treatment. Offices now require a no-contact solution to quickly and effectively coordinate the drop-off and pick-up of pets. Most practices are relying on phone calls to coordinate this distanced care, which results in congested phone lines and a frustrating experience for both staff and pet owners.
As a way to support veterinary practices and help navigate this challenging time, Call Box is offering a single textable phone number to communicate with pet owners via SMS and MMS messaging.
In doing so, staff are able to seamlessly coordinate drop-offs and pick-ups with pet owners and efficiently provide necessary care from a distance. The texting platform can be accessed from cell phones, tablets, computers, or any other connected device.
Veterinary practices leverage texting for a variety of uses including: