Most healthcare practices, however, are operating with significant leaks in their phone handling processes. In fact, an average of 85% of patient phone calls never result in a booked appointment.
In our upcoming exclusive webinar, Matt Cooke will guide you through four essential best practices to uncover and resolve leaks in your phone processes. He'll provide tips to optimize phone handling and capture more appointments over the phone.
In this webinar you'll learn:
Prior to his last 5 years with Call Box, Matt worked at Epic Systems and has consulted with healthcare organizations of all sizes across the United States. Specializing in communications, change management, and enterprise growth, he is passionate about fusing technology and people to improve patient outcomes and experiences.