Call Box Texting for Healthcare Practices
Effectively Coordinate Patient Care Without Tying Up Your Phones
Many healthcare practices have recently experienced a dramatic increase in the number of calls coming into their offices due to new restrictions placed on patient visits. Patients are being forced to call a practice repeatedly to coordinate their appointments both for scheduling purposes and when waiting to be seen. In doing so, phone lines have become overwhelmed, which results in poor connection scores and a frustrating experience for both patients and staff. Healthcare practices require a more efficient solution to manage their call volume and ensure patients receive care in a timely manner.
To provide healthcare practices a more effective tool to seamlessly coordinate patient appointments, Call Box is now offering text messaging to its healthcare clients. Office staff can receive messages and reach out to patients via text on cell phones, tablets, computers, or any other connected device.
Call Box texting is leveraged for a variety of uses including:
Coordinating arrivals and virtual/parking lot waiting rooms
Eliminating crowded front desks and sitting areas
Reducing congested phone lines
Rescheduling appointments
Sending reminders for upcoming or overdue appointments
Confirming and rescheduling appointments
Notifying patients of new health & safety procedures
Announcing promotional campaigns
Fill out your information to learn more about Call Box texting!